- Claims of the customer comply with the operations of law within the statutory periods, unless the following statutory rules state an exeption. Currently it is a period of two years as from the date of delivery.
- Defects that have been caused by improper actions or behaviour contrary of the contract by the customer at connecting, operating or storing do not justify a claim. Inappropriate behaviour and infringement of contract are defined by the specification of the producer in particular.
- If the customer is an entrepreneur and the ordered goods and services have been for his business, the right to claim defects fall under the statue of limitations of a period of one year as from the date of delivery.